Terms of Use

Restaurants contract directly with Q Technologies Incorporated for use of QaTable. Each restaurant has one restaurant account/login. A restaurant may operate Q Host on multiple authorized devices using that account, with individual devices differentiated by device identity/name. The restaurant is responsible for controlling access to its account and authorized devices.

Restaurants are responsible for providing and maintaining the equipment and services required to use Q Host, including compatible devices, network connectivity, and an applicable Apple account where required.

QaTable restaurant service is generally provided through a recurring monthly subscription, although specific restaurant contracts may establish different terms, including a fixed contractual period such as a 12-month term.

A restaurant may be billed directly by Q Technologies or may subscribe through Apple's App Store subscription system. For direct billing, Q Technologies uses QuickBooks Online. Q Technologies does not process or store full payment-card information in its QaTable databases. When a subscription is purchased through Apple, payment and subscription billing are handled through Apple's applicable systems and processes.

The restaurant's particular agreement with Q Technologies controls its subscription term, pricing, payment obligations, and cancellation requirements where those terms differ from these Terms.

A reservation accepted through QaTable does not constitute a representation by Q Technologies that the restaurant will seat a guest at an exact time. Likewise, a wait time communicated through QaTable reflects information generated or controlled through the restaurant's operation of the service. Q Technologies does not determine or guarantee the accuracy of a restaurant's quoted wait time.

Q Technologies does not currently impose guest cancellation fees, no-show fees, or other guest penalties through QaTable.

Separate from operational communications, a guest may choose to receive restaurant marketing email or SMS through Q Marketing Services for a particular participating restaurant. Marketing consent is optional and is not required to make a reservation, join a waitlist, receive event-specific communications, or receive restaurant service.

Q records a guest's marketing choice through a supported affirmative opt-in, such as an unchecked marketing-email checkbox in a booking experience or another affirmative marketing-consent action. Q sends restaurant marketing communications only to guests for whom Q has recorded the appropriate marketing consent.

Marketing email includes an unsubscribe mechanism. Marketing SMS provides opt-out instructions. Q honors marketing opt-out requests. A marketing opt-out does not itself withdraw consent for operational communications connected to an active reservation or waitlist event.

Restaurants do not directly self-publish public content through QaTable. Q Technologies may request specific materials from a restaurant for use in connection with its QaTable service. For example, a restaurant may provide a link to its menu or its logo for inclusion in reservation confirmation emails or other approved restaurant communications.

Q Technologies configures or publishes those materials as part of the applicable QaTable service. A restaurant providing such material represents that it has authority to provide and authorize its use for that purpose.

Q Marketing Services may be used to prepare and send approved restaurant outreach only to guests who have separately opted in to receive marketing communications from that restaurant.

Q Technologies owns QaTable and the Q Host application, including the software, technology, system architecture, interfaces, functionality, designs, workflows, visual elements, intellectual property, and other QaTable materials created by Q Technologies. Use of QaTable does not transfer ownership of QaTable technology or intellectual property to a restaurant, guest, or other user.

Restaurants retain their rights in materials they provide to Q Technologies, such as their own restaurant logo. Providing such material authorizes Q Technologies to use it as necessary to provide the requested QaTable service.

QaTable is provided as a technology service to assist restaurants with reservations, waitlists, seating, table management, and guest communications. Q Technologies does not warrant that QaTable will operate without interruption, delay, error, or failure, or that the service will be available at all times.

QaTable depends on systems and services that may be outside Q Technologies' direct control, including restaurant devices and networks, Internet connectivity, telecommunications networks, hosting infrastructure, and third-party services. Restaurants are responsible for maintaining their own compatible devices, network connectivity, and other equipment and services necessary to operate QaTable.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QATABLE AND THE RELATED SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

A restaurant's operations, revenue, reservations, guest relationships, staffing, seating decisions, and service remain the responsibility of the restaurant.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Q TECHNOLOGIES INCORPORATED WILL NOT BE LIABLE FOR ANY LOST REVENUE, LOST PROFITS, LOST BUSINESS, LOSS OF CUSTOMERS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO QATABLE OR THE RESTAURANT'S USE OF OR INABILITY TO USE QATABLE.

This limitation applies regardless of whether the loss results from a software error, service interruption, server or network outage, communications failure, unavailable reservation or waitlist functionality, loss or delay of data, third-party service failure, or other failure or interruption of QaTable services.

For example, if QaTable becomes unavailable and a restaurant is unable to receive or manage reservations, waitlist parties, seating information, or guest communications during that period, Q Technologies is not responsible for restaurant revenue, profits, customers, or other business opportunities allegedly lost as a result.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Q TECHNOLOGIES INCORPORATED'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO QATABLE, THESE TERMS, OR THE RESTAURANT'S USE OF THE SERVICES WILL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID TO AND RECEIVED BY Q TECHNOLOGIES INCORPORATED FROM THAT CUSTOMER DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms limits or excludes liability to the extent that applicable law prohibits such liability from being limited or excluded.

Where a restaurant has a separate written agreement with Q Technologies governing its QaTable subscription or services, that agreement controls to the extent its terms conflict with these Terms.

Guest use of QaTable reservation and waitlist technology does not create a restaurant service contract between the guest and Q Technologies.